Assessment Of The Efficiency Of Multi-Apartment Housing Stock Management And Its Socio-Economic Significance

Uzbekistan is moving from homeowners’ associations to professional management of multi-apartment buildings, which now house more than 7.1 million people in over 44,000 buildings. Whether this transition makes management more efficient depends on regional conditions that national statistics do not capture.
This article assesses the efficiency of multi-apartment housing stock management in Termez, the administrative centre of Surkhandarya region and one of the hottest cities in the country. The study combines a review of legislation, official statistics and international literature with a questionnaire survey structured according to PEST analysis and conducted in June–August 2026 (631 respondents, 598 valid questionnaires).
Between 78.1% and 80.1% of respondents recognised the influence of each group of PEST factors on housing management, and economic factors were cited most often. Respondents expect the digital billing system to improve the collection of mandatory contributions: 32.9% expect collection to increase by almost 100% and 35.3% by 50%. One third of respondents (33.8%) consider the contributions high, while 71.6% rate the technological equipment of management bodies as high or adequate.
The article concludes that efficient housing management in the region requires full digitalisation of payments, voting and reporting, transparent setting of contributions with residents’ participation, condominium-based management of common property, competition among management companies and state support for energy-saving retrofits adapted to the hot climate.