Publication Details
Abstract
Abstract
Background: Patient satisfaction during the preoperative phase has been found to be influenced by aspects like nurse behavior, waiting time, and preoperative education. The study aimed to assess the influence of preoperative waiting time on patient satisfaction in surgical care unit.
Methodology: A cross-sectional study was randomly carried out on 150 patients who were gathered over the course of three months, from (February 1st to May 1st 2026) and the study conducted at surgical care unit at the Azadi Teaching Hospital in Kirkuk City, Iraq
Result: The study finds that the largest proportion of patients was aged 13–27 years (43.33%), Obstetrics and gynecology represented the most common surgical specialty (34.67%). Concerning health status, pain was reported by 58.00% of patients, anxiety by 46.00%, and fear by 41.33%. The overall mean waiting time among the 150 patients was 2.161 ± 2.686 hours. where all groups had P-values below 0.05.
Conclusion: This study conclude that the long preoperative wait times considerably reduce patient satisfaction in the surgical care unit. Healthcare administrators and surgical units must adopt a dual approach focused on workflow efficiency and patient-centered care.
Keyword: Preoperative waiting time, Patient satisfaction, Surgical care unit.